Alexandria, Virginia
1 comment

Three men showed up and only one spoke English. They installed the washer but neglected to remove the rods inside it which are temporarily installed to keep the drum from moving during delivery.

I didn't know this and it almost destroyed the washer when it went into the spin cycle. The dryer was missing a piece that connected the unit to the exhaust vent. They told me that I would have to contact Lowe's about it and just left it there uninstalled. On top of that they wanted me to tip them before they left.

Worst service ever.

Product or Service Mentioned: Lowes Delivery Service.

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Carbon Cliff, Illinois, United States #12795

On behalf of Lowe's I am so sorry... I hope those delivery drivers got fired!

I know if they were my delivery driver in my store I would have fired them! Again sorry!

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