Columbus, Ohio
Not resolved

We bought a Whirlpool model 580 washing machine less than a year ago. About nine months ago, my wife noticed that the towels were getting frayed, clothes (such as v-neck tshirts) we getting stretched at the neck.

About that time, I was diagnosed with cancer and needless to say, with all the radiation and chemo treatments, this problem was not of high priority. We went to the local Lowe's and talked to a manager who recommended a diagnosis be made of the washing machine. No problems were found, but the washer is still tearing up clothes. My wife goes to the landramat at least once a week to wash the good clothes.

I am pissed that we can't return the washer. In the past 30 years, we have not had this problem with other major stores (such as Sears, Home Depot etc.0

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