Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

I bought a 5 gallon water jug at Lowe's they charge me almost $7 for the deposit and when I went to return the bottle to get my deposit back they told me they don't accept the bottles I can only exchange it for a full one. Why do you call it a deposit if you don't get your money back when you return it?

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Well actually they DON'T call it a deposit. You did.

It's a discount on a filled bottle for turning in an empty one.

The sign on the display even says "This is not a deposit program." That's your own fault for not reading the sign and making assumptions. aaa

You May Also Like