LOWES HAS TOTALLY LOST A LONG TIME CUSTOMER..... WE ARE NOW ON DAY 34 WAITING ON A PAID WARRANTY REPAIR FOR A BROKEN WASHER BOUGHT FROM THEM ONLY 3.5 YEARS AGO.
WARNING TO ANYONE DEALING WITH LOWES....... JUST DON'T!
Lowe's has gotten too big, and the customer just doesn't matter to them any longer. I'll be glad to go somewhere else where my money buys quality and better service. It WILL NOT be Lowe's Home Improvement in New Bern or Kinston, NC.
Even with their 5% Lowe's card discount, AND our 10% Veterans discount, it's just not worth putting up with their poor quality, horrible customer service, and extremely long repair times. Anywhere is better than Lowe's to buy appliances that you need to last more than 3.5 years.
Product or Service Mentioned: Lowes Washing Machine Repair.
Reason of review: Warranty issue.
Monetary Loss: $700.
Preferred solution: Full refund.
Lowes Cons: Lousy service after the sale, Customer service was the worst.