Last March 2018 I purchased all my appliances and fixtures for my kitchen and master bathroom. on the day they were delivered to my home we were out of town and my son was at home, they put all the stuff in a storage area were they sat and untouched for 10 months until my contractors needed to install them in my newly remodeled kitchen that I spent over 50 thousand dollars on which I purchased everything from Lowe's.
Well when the refrigerator was installed and unwrapped there is about six dents in the door, the dishwasher was installed and to find out the hinge on the door is broken.
Well Lowe's said I bought them a year ago that they can't do anything to help me, except charge me almost half of what I payed for it to fix it. This is very poor customer service and I will never step another foot in a Lowe's store after being treated like this and spending so much money with this corporation.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Damaged or defective.
Monetary Loss: $2800.
Preferred solution: Let the company propose a solution.