2318 Northside Dr, San Diego, CA 92108, USA
Not resolved
Customer service
Exchange, Refund and Cancellation Policy

All my returns have 'always" been with a credit card and no receipt. They recently changed their policy to receipts only.

no WARNING!!!! They said I should have had a 'my Lowes ' account. WHAT...never heard of this. I'M PISSED!!!!!!

I will have to take my $125.00 loss. I called Lowes Corporation about this. After 30 min. on the phone...they cannot find a record of my receipts since the company recently changed there policy.

I have wasted 3.5 hrs today including some drive time and phone calls. I will never never ever enter a Lowes store again!!!..and glad to tell others about this failing store.

Just look at their financials and massive layoffs. Home Depot is eating them alive.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $80.

Preferred solution: Full refund.

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