My mother-in-law had Lowe's install 4 Pella windows. The windows are great. However, the installation looks TERRIBLE!!! There is no window ledge & some of the trim was cut short. Instead of recutting the trim strips and boards, they just caulked the gaps.
The windows were purchased in Logan, WV. If you buy windows from Lowe's of Logan, WV, get your own installer. I am truly displeased with this Lowe's.
The manager promised to follow-up with us and has still not gotten back to us. Before it is over, Lowe's will probably blame Pella. Again, do NOT let Lowe's install your windows.