Corbin, Kentucky
Not resolved
4.7
Details
Customer service
Diversity of Products or Services
Website
7 comments

From now on I will take tape measure, Purchased utility shelving and was suppose to be 1"x12"x8' even states on receipt.when brought home went ahead and cut the Length I needed and when I went to put up it was only 11 1/4 " shelving and not 12" as stated at store and on receipt not only that but it is a far drive for me.

Item #1368. I am very PO'd. I can't take back now cause I had already cut all the lengths I needed.

I wish things would be what they state they are.Irecently purchased flooring and am using their contractors I am thinking of pulling out and getting refund taking to long.

This person wrote the review because of "measurements way off by 3/4" and receipt even states it is 12"wide trans# 35662315 03-06-2015 item 1368 4@$12.98ea" of utility shelf from Lowes. Reviewer claimed that he or she lost $55 and wants Lowes to "a lowes gift card for at least $25, full amount would make me happier but i made do with product just had to configure way that was time consuming & demanding especially since i just purchsed flooring & door & install for $1800 doing on 03/25/15".

The most disappointing in user's experience was size marked wrong. Author liked the most neat aisles and cashier very nice and friendly. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Lowes for you to read. This information may help you with your purchase decision.

Had an Experience with Lowes?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Salt Lake City, Utah, United States #959494

Lumber is cut and sold based on the assumption that the buyer knows what they are doing. Since most measurements are exact and wood expands and contracts due to temperature and humidity, you have to space wood and that spacing is factored into the measurements. Non structural materials like MDF and particle board are usually exact because they aren't intended for anything other than furniture.

Anonymous
Mooresville, North Carolina, United States #957087

So you don't think to look at the piece of wood your buying and actually check the size?How ignorant can you be?

Do you know anything about wood at all.It is always cut short and thin, not just the lumber the big box stores by in bulk.

marc4401
to Anonymous Pine Knot, Kentucky, United States #957310

I guess I am pretty ignorant to assume something is going to be the size it states it is. But it was a inch think and 8 ft long so I guess they screwed up by putting correct marking there, oh oh Ignorant me.

Anonymous
#957077

You will probably find the board is only 3/4" thick as well.That is standard sizing of a 1 x 12.

If you go in and measure a 2 x 4 you will find it closer to 1 5/8 x 3 9/16".

If you are going to buy lumber in the future, take time to educate yourself on what actual lumber sizing is.Thus is true at all lumber stores, not just Lowes.

marc4401
to Anonymous Pine Knot, Kentucky, United States #957317

And if someone were to have offered me help I would have taken it.But I don't need no 2x4's and when my son went up today he bought pre-laminated shelving and it was correct 12".

So why are some items marked correctly and others not,why isn't their a disclaimer that tells people to please measure as wood may be little off than size indicated for people that aren't contractors or common buyers of wood. If anything lumber yards should educate themselves on proper measurement techniques and statements to that fact.

Wood hasn't always been like this at one time it was what it stated a 2x4 was actually just that.

marc4401
to marc4401 Pine Knot, Kentucky, United States #957335

hey I have an IDEA! why don't we just change 11 1/4 inches to mean 12" in math, that way their will be no more ignorance and maybe your kids will get better grades on the subject and I will know the true measurement of wood..............dang it just may work, you carpenters are so smart

Anonymous
to marc4401 #957572

If you needed help you could have asked for it. Laminated shelving is a different product than raw lumber and tends to go by actual measurements. Next time you go shopping for wood take a tape measure or someone that understands lumber with you or ask for help at the store.

You May Also Like