Customer service
Product or Service Quality

The worst experience customer service over the phone and in person. These folks should not be in this business with the lack of professionalism and communication skills of a baboon.

Scratch that. I’ve seen baboons exhibit more grace.

I paid for custom shades and installation months ago. Apparently the guy who’s suppose to let the contractor know I received it is never to be found. When I’ve found him, he says he’ll take care of it.

Fast forward 2 weeks and still nothing. What a clusterf of a store. The one is Westborough puts this one to shame.

I used to spend thousands yearly at this store. No more.

Product or Service Mentioned: Lowes Shade Installation.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from May 25.
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