The worst experience customer service over the phone and in person. These folks should not be in this business with the lack of professionalism and communication skills of a baboon.
Scratch that. I’ve seen baboons exhibit more grace.
I paid for custom shades and installation months ago. Apparently the guy who’s suppose to let the contractor know I received it is never to be found. When I’ve found him, he says he’ll take care of it.
Fast forward 2 weeks and still nothing. What a clusterf of a store. The one is Westborough puts this one to shame.
I used to spend thousands yearly at this store. No more.