We purchased Lowe's PetProtect carpet less than 3 months ago. Within a few weeks after installation, carpet loops/fibers began lifting up and the carpet was separating from where it meets our hardwood floors.
We contacted Lowes and after many phone calls, they sent out their OWN inspector to check the carpet. He, as well, agreed the carpet looked awful and took a sample to test it "at the lab!"!!! His conclusion was that our dog caused the damage!! Wait..
what?? Wasn't this carpet designed for homes with pets??? Mind you- our dog is 6 yrs old and calm due to a torn ACL.. we contacted customer service again and they refused to do ANYTHING for us.
This carpet is an eyesore and an embarrassment when we entertain... please do yourself a favor and buy elsewhere-- ANYWHERE else!!!
Product or Service Mentioned: Carpet.
Reason of review: Bad quality.