Company can not deliver items on time and are controlled by delivery company XPO - who will change your order date and decides not to deliver if they feel like it without notice - no communications. Lowes does not care and will not do anything to try to accommodate customers to make it right.
WORST CUSTOMER SERVICE EVER. After several attempts to get our order corrected Lowes still will not give us a window for delivery.
Thy apparently have had many issues with XPO but have choose to stand with them instead of their customers
DONT NOT ORDER DO NOT ORDER. do not order do not order> GO TO HOME DEPOT GO TO HOME DEPOT.
Product or Service Mentioned: Delivery Service.
Reason of review: Poor customer service.
Preferred solution: I want my items and I want a 2 hour guaranteed delivery time - and not at 10pm the night before. And I want to be compensated for all my time on the phone and the time I waited for my delivery .
Lowes Cons: Customer service and poor communication with delivery.