Kerhonkson, New York
Not resolved
3.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
1 comment

been a customer for years for biz and home, $10k plus spent. missing an essential part this freezer.

no calls back, no pickup when phone rings through to depts.

had to call corporate office. still not resolved!

Product or Service Mentioned: Frigidaire Freezer.

Reason of review: Poor customer service.

Monetary Loss: $10.

Preferred solution: Deliver product or service ordered.

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Anonymous
#1724415

What exactly is the "essential" part of the freezer you are missing? Was the freezer delivered or did you pick it up? If it was delivered and a part "essential" to its operation was missing, why did you accept it?