Dacula, Georgia
Not resolved
Diversity of Products or Services
Product or Service Quality

We purchased high quality fencing material and install from Lowes in Anderson, SC and have had the worst experience we've ever had. It was a 3 day install and that was Memorial Day...it is now October 21st and the fence is barely standing.

We have tried corresponding with them for months and they keep giving us "we're working on a resolution" with ABSOLUTELY NOTHING being done. The fence was not installed correctly, some of the materials were incorrect or faulty and they left the work area looking like a trash dump with full concrete bags laying around that later got rained on and hardened.

Product or Service Mentioned: Lowes Fence Installation.

Reason of review: Poor customer service.

Monetary Loss: $5300.

Lowes Cons: How they have handled this situation, Installers and installation, Awful customer service.

  • LOWES Home
  • Fence from Lowes
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