the plumbing company who installed our sink did a faulty job. Since it was not a working part that failed it was solely due to shoddy land they wont give us the courtesy of fixing what they damaged in our home due to their contractors faux pas.
You see they used the cheapest product un be known to us when they did the installation it worked then caused a massive flood when the hose came unconnected.
it is sad to say that from the CEO down to the lowest paid associate they can only read from a script which does not apply to our problem.
Seems their customer service reps have difficulty processing what is being told to them they just keep repeating their script in front of them, by now they have it memorized. And so my dear friends BUYER BEWARE
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: replace my destroyed bedroom capet due to flooding with carpeting they sell in their stores not asking for much..
I didn't like: How we were treated when a problem arose nasty nasty, Will never shop at lowes again.