I ordered $10,000 worth of patio furniture for a customer or mine. It has been getting delayed and delayed and delayed.
At first I didn't care but over time this becomes a major nuisance. I no longer trust anything XPO logistics says to me they are way off of their delivery windows and they simply don't care at all. I am extremely pissed off and will NEVER order anything from them again.
They call me every night at 8:30pm and say they are delivering between 11am-1:30pm at the address I listed and then at about 3pm every day they call me and tell me that they cant deliver that day for one reason or another. Lowes doesn't care either which I find outrageous.
I called them to try and explain my situation and they "transferred me to a manager" which ended up just bringing me to a dead line.
Extremely upset. Horrible experience.