After carpet was installed by Lowes I had several doors that wouldnt open or close. Called Lowes customer care; Lowes store; the carpet installers and no one was able to do anything.
I called over 12 times and was hung up on; told manager would call back and never did; left on hold for hours. Lowes in schererville has a big problem. Only Teri that sold me the carpeting was efficient. Im 66 years old and had to remove the doors, put them in my car and take them somewhere to be shortened.
I hurt myself in the process. Big mistake going with Lowes.
User's recommendation: Don’t do it.
Product or Service Mentioned: Lowes Installation.
Monetary Loss: $400.
Preferred solution: Price reduction.
Lowes Cons: Very upset and will give home depot a shot for awhile, No follow through on commitments made.
Location: 637 US Highway 41, Schererville, IN 46375