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I purchased a whirlpool French door bottom freezer may 31,2015. Six months,freezer stopped defrosting and ice build up.

Repairman came out and it lasted for a couple of months. Lowes sent a new refrigerator same model and cubic foot, and it did the same. I asked for another model with top freezer and if it craps up,I will be returning for a refund. I think they sold Lowes a bad batch of whirlpool French door refrigerators.

The one on loan now has ice at top of freezer door and it is not a French door. What has happened to Whirlpool?

Product or Service Mentioned: Whirlpool Refrigerator.

Reason of review: Lowes appliance dept were terrific to work with.

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Anonymous
#1167534

Thanks for this feedback. I've purchased a Samsung fridge and have simular issues.

I have gotten no where from customer service reps nor supervisors.

I'm in search of the CEO Mr. Niblock contact information to further my complaints.

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