Ordered $6k worth of Windows from Lowes - said turnaround is roughly 8-10 weeks. 4 months later the installers showed up (who are great guys, contractors for Lowes) and our picture windows was manufactured incorrectly. Now have to wait another 4-6 weeks.
Lowes project management department in Indialantic Florida Lowes is awful. Poor communication, non professional, and no QA process in place.
Our windows sat at Lowes for over a month, no one checked the specs to see if windows were build to spec.
NEVER USE LOWES for Windows installs from Indialantic Florida Lowes. Plus they jack the *** out of install prices. I will never step foot in another Lowes. Happy to drive the extra 5 minutes to Home Depot for run of the mill items, which adds up to thousands of dollars.
Product or Service Mentioned: Window Installation.
Reason of review: Order processing issue.
Monetary Loss: $800.
Preferred solution: Full refund.