Mansfield tx store on 287. ALL I wanted to do was pay for my carpet.
Went to the store at 6pm and no one was working in the carpet section. I had a measuresment done by Lowe's and all I needed was to purchase carpet and get the installation set up. Katie from customer service tried to help me. But she asked Charles for his help and he was visibly bothered by assisting us.
He yelled at me in front of my kids. I should gave walked out then but Katie was polite and tried to assist me. Worse experience ever I won't be back to that store . Destroying my new Lowe's card now.
Telling the world about my experience there. Spending my 2500 else where.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.
Lowes Cons: Arrogant employee.