32 William C Gould Way, Kingston, MA 02364, USA
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

I recently purchased a home that is a fixer upper. To date, I have spent thousands of dollars with Lowe's in Kingston, MA and I regret every cent (if you don't believe me, look me up).

My home renovations are only about 20% complete, and I will never spend another dime at your despicable company. How can you honestly look at yourself as a company and claim "good" customer service?

I am not going to waste my time typing out an entire story about each appliance I purchased and how your company proved its incompetence; just know I will be going out of my way to make sure I express how poorly I have been treated, and every person/review site I encounter, I will suggest alternative companies just to make sure my circle of people do not make the same mistake I did by trusting your company. You are the very reason big box stores receive such a bad rapport.

Reason of review: Poor customer service.

Preferred solution: Make sure none of my family/friends use your company..

Lowes Cons: Customer service on returns from online ordering, Customer service.

  • useless slow incompetent
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How are you going to express how poorly you were treated if you won't take the time to provide any detail in your complaint?